1, Are you manufacture?

Yes, we are, we have our own factory in Suzhou, China

 

2, Can I get the pre-production sample?

Yes, we’ll send you pp sample after you confirm, then we’ll start production.

 

3, Can I get better prices if I order large quantities?

Yes, better prices with more bigger size quantities.

 

4, Can I add or delete items from my order if I change my mind?

Yes, but you need to tell us asap. If your orders has been done in production line, we can’t change it. It is about 2 days after confirming

the order.

 

5, How about the quality guaranteed time?

One year!

 

6, How can you guarantee the quality?

Our production quality follow ROHS, REACH,UL standard.

We have 7 years experiences of QC team.

We have strictly quality control system in production process.

We have 2 times inspection for each finished product before package.

 

7, What’s the payment term?

We accept T/T, Western union and Paypal.

 

8, How long is your delivery time?

Normally 7-10workdays after receiving your payment But it can negotiated based on order quantity and production schedule.

 

9, How about the transport?

If the quantity of goods is small we usually use DHL, FedEx, TNT and the other expresses you offered, and if the large quantity we

recommend shipment by sea or air.